SXSW Interactive

By Elena Moffet | 0 Comments | Posted in | Permalink

ZAAZ has three submissions in the SXSW PanelPicker. We guarantee education, entertainment and surprises. Voting ends August 27th! Look at our ideas, ask us questions, vote for us, and let's take 6th street by storm!

Rich Devine "Mobilizing Performance From Search"
By 2012, 20 percent of all search queries will come from a mobile device. While there is growing focus on creating mobile site experiences and applications, not enough businesses focus on their mobile search experience. Just because you’ve optimized search for the desktop doesn’t mean it works on a mobile device. Mobile search is different than desktop search—and for many businesses, it’s a critical step toward customer success. Our discussion focuses on three core actions: how to identify unique business opportunities for mobile search, how to optimize for mobile search, and how to measure the performance and value of mobile search.

Anders Rosenquist and Katlen Tillman "How Mocial Apps Help Dorothy Kill the Witch"
What if Dorothy had had access to social, mobile, and location-based services on her journey to Oz? How would that have changed her experience getting back to Kansas? This panel will explore that very question with the aid of an innovative case study from Alaska Airlines. Location-based services can build customer loyalty, provide value and support a brand. We’ll discuss how the marriage of mobile with social can integrate real world places through mapping and destination content. Connecting conversations based on location, these "mocial" apps can help people like Dorothy understand where to go and what to do during the journey while avoiding the witch, or the perils of air travel.

Jason Carmel "Privacy vs. Relevance: Who Smells the Tension?"
Generic, digital experiences suck for both users and businesses alike. People expect to be treated as individuals with unique perspectives and needs. When executed appropriately, everyone benefits from more targeted content. But when does personalization go too far? With digital technology collecting data at an unparalleled rate, there is a risk of this information being breached, mishandled or assumed incorrectly. This session delves into the cost and benefits of using digital and offline data to create a more personalized experience, and investigates the best ways to build these data-driven experiences without trampling over the privacy rights of the public.